Why Choose Clere Communications?
There are a hand full of independent individuals and small companies in the industry promoting similar service offerings and skill sets. When Clere Communications was developed in 2003, we were the first in the industry to offer these types of services to Agents and Subagents. Our team has grown to offer support services to TEM Solution Providers, Telecom Auditing Firms and Commission Support Structure Teams in the last 7 years.
In 2009, our team developed the Project Management and Auditing Standards for PM Telecom Council, an organization founded by us to streamline carrier practices, develop carrier milestones & offer streamline training initiatives to Agents with existing back office support teams; to be on par with industry specific expectations.
In the last year, our service offerings have grown to Social Networking Management, TEM Management, Funnel Management and Account Retention Support. The needs of our customers have driven our expansion into new & exciting means of support services.
In 2010, we developed the process to support Agents in Social Media. Our CEO wrote a book available for purchase, which details some great tools, processes, etiquette, tips and methodologies specifically for companies in the Telecommunications industry in addition, a book specific for Business Professionals.
Visit the website: The Social Media Advisor
We view ourselves as the leaders in Telecommunication Support for Agents and organizations of any size. We don’t feel a company is too small or large to attain the support of a well acclimated team.
Over the years we have worked with nearly every Large Provider and LEC in either order management, auditing or commission management. From this, our process is diverse and flexible to carrier processes. We have found that carrier order process is constantly changing, including the wide range of their specific ordering systems, so if you sell for carriers that are outside of our initial portfolio, just know that the ramp up time is minimal as the implementation standards we have developed are consistent with any carrier.
We service Agents and partners across the United States.
Our value:
* Industry Knowledge
* Customer Focused
* Carrier Experience
* Process Management
* Strong Organization
* Strong Communication
* Representation as the Client (through pop mail)
* Active Relationships with Carriers
* Flexibility to learn Carrier processes
* Constant Training
* Reporting Options for your Company
* 1099 tax benefits for the Client
* We do not have Agency with any carrier
* We do not charge residual commission for our services
* We support any company in the US
* More time for you in the field and with your customers
* Office and Benefit expenses are at NO cost to you
* Confidentiality and Non-Disclosure Policy
* We are Carrier agnostic
Who are our Clients?
Types of Entities we support in Telecom:
Types of Entities we support in Social Media:
* Subagents
* Auditing Teams
* TEM providers
* Equipment Vendors
* Telecom Brokers
Needs of the Telecom Client: Needs of the Social Media Client:
* Pricing and contracts
* Quote Generation
* Opportunity / Channel Integration
* Order Processing
* New / Move / Add / Change / Disconnect Processes
* Order Management and Order Delegation
* Start to Finish Project Management
* Proactive Problem Resolution
* Administrative / Back Office Support
* Inventory Management
* Account Optimization Audits
* Tariff / Invoice / FCC Regulation Audits
* Repair / Support Assistance
* Commissions Management / Disputes / Reconciliation
* RFP Negotiation / Documentation
* Billing Resolution / Credits
* Expansion of network with Social Networking Support
* Manage existing client base through Retention
* Funnel Management
* Customer Support
* Company with Employees seeking overflow support
* Training Services
* Developing Branding
* Developing Online Presence
* Consultative Support
* Management of Social Media Sites
* Training
* Development of Marketing Policies & Practices
* Promotion and Advertizing
* Prospecting through Twitter, Facebook, LinkedIn and other tools
* Search Engine Optimization
* Keyword development
* Visibility into competitive markets
* ROI Development
* Building a friend/fan base industry specific
* Discovering your competitors edge
* Developing management tools
* Developing schedules and processes for management
* Team building & lead generation
* No time - needing a team to manage this all for them