We help Telecommunications Agents grow their business. Our focus is Project Management, Back Office Support, Auditing, Commissions Database Support, Social Media Support, Training and Consulting services. We support Agents, Brokers and Subagents across the United States with nearly any carrier they represent. Our goal is focused customer service and providing the best support solution for each of our Clients.
We have been providing services to Agents for 12+ years.
We are not Agents for any carriers.
Specifically, our organization is designed to be your back office support or overflow support. Our clients are typically Agents, Sub Agents, TEM Providers & CPE Vendors who need assistance in network design, RFPs, pricing, proposals, audits, inventories, contracts, order management, implementation, hot cuts, repair issues, billing issues, commissions management and social networking support.
We have developed a carrier standard and certification process for project managers and auditors that is streamline with any carrier.
Visit our Services page for a complete listing of our most up to date offerings.
The primary carrier we work with is Qwest, because most of our Clients sell Qwest services. Our team can become quickly acclimated to any carrier process. The Carriers we are most familiar with are the ones our Agents represent. If you don’t see a Carrier you represent on this list, please contact us; our ramp-up process is minimal.
Our history with Qwest: 12+ years
Qwest specific systems Including:
AQCB, OMS, USOC, NPA/NXX, SDP, IOF, Abacus, CSR, Qpricer, ect.
Legacy US West - QC
Legacy Qwest - QCC
These are just a few of the other carriers we have worked with:
LEVEL3
XO
VERIZON
MCI
ACC
BELL SOUTH
CBEYOND
INTEGRA
NEW EDGE
PAETEC
And many others
Visit our website: The Social Media Advisor
“Hollie and her team at Clere Communications always did an excellent job of supporting Agents in our Business Partner Channel. Their team is focused, proactive, pleasant to work with and I rarely needed to get engaged in any resolution issues; as their team was always one step ahead for the customer. I have worked with Hollie since her start in Telecommunications over 10 years ago and it has been a pleasure to watch her & her company grow. I recommend them to anyone needing back office support for their Telecommunications Agency.”
- Sandy Spencer
“It was great to get to work with super stars like Hollie, especially when the projects get a little tricky. Hollie is the one that made sure things got done right, all the details were in place, it was lit up right! She made me look good too! Now she's taken networking to a whole new level, helping others in the industry use Social Media to gain an advantage in a really tough segment.”
- Mike O'Neil
I met with Hollie last week for her to turn my social life around - social media life, that is - and she did. Not only did she give me good ideas with thorough explanations in a step-by-step process, but also gave me an informative take-away - her book. Even when questions have arisen since, I am able to email or call her and she responds in a timely manner with patience. What an asset she is and would be to any business wanting more presence on the web.”
- Andrea Mauro
“Wow - I had a Social Media Consultation with Hollie to create a stronger Key Word Optimization plan for my Social Media sites, and it was way beyond what I expected. Hollie gave me a ton of tricks, tips, and suggestions, but most importantly she brought it all to my novice level. I am excited to implement the ideas she gave me, and even more excited about the results I will receive. Thank so much Hollie for taking the time to help show me the importance of Key Word Optimization for my Social Media sites, and especially for helping me understand the need! I would recommend Hollie to anyone who wants to take their Social Media Marketing to the next level!”
- Patty Benton
"We have worked with Clere Communications for nearly 4 Years. The responsiveness and communication is superior. We have been pleased with your expertise and experience. We know that when we give you a project, the work is taken care of and our customers are happy with the results. We look forward to continued growth with your company and continuing our long lasting relationship. It has been a joy to work with you."
- Mike Feller
“I highly recommend Clere Communications. They offer the highest level of support and expertise to any Telecom Consulting or auditing firm. I have used for years and I don't know what my company would do without them.”
- Jarrod White
“I’ve worked with Hollie on a number of opportunities she brought to Qwest and it’s always a pleasure. She is quick to respond, knowledgeable about products, process and does whatever it takes to deliver what she says she will. I know I can rely on Hollie to be efficient, timely and present Qwest's solution as a key provider in a clear and professional fashion to Partners.”
-Shauna Reimers
"On behalf of RPM Software, I am delighted to enthusiastically endorse Hollie Clere of Clere Communications as an official RPM Consultant. Having worked with the AGENT by RPM platform over many years Clere Communications has become extremely knowledgeable regarding the functionality and utility of the software for Telecom users. Certification with RPM Software demonstrates her expertise and understanding of the AGENT platform to effectively support AGENT Subscribers. In their ongoing efforts to provide superior service and support, Clere Communications has become our first certified consultant. RPM strives to provide the best subscriber experience and I am excited to have Hollie and her team become an extension of our support network and offer support to all AGENT Subscribers. Congratulation to Clere Communications, I strongly believe their efforts will greatly improve the daily work lives and experiences of our AGENT Subscribers."
- Joe Laratta
"They have always been there for the customer which means working evenings, weekends and even very early in the morning for conversions. They know all the procedures and processes but most importantly they are very organized which allows them to coordinate a large number of projects simultaneously. Our customers and Sub-Agents really like the dedication and professionalism that they bring to every project and/or order request."
- Lon Hayward
"Perhaps the most salient aspects of their talents are their keen attention to detail and leadership skills. I most strongly recommend this company."
- Hugh Mosley
"I was quite impressed by their attention to detail, and ability to work well under pressure. Their research was always thorough & comprehensive, and their fact checking was immaculate."
- Erik Friborg
"We are now several months into implementing our telecom savings recommendations and we are realizing the savings you recommended and helped us implement. We expect the on-going, bottom line savings for next year to be at least $20,000 and we put that in our operating budget. The $3,000 in credits for incorrect billings you found is sweet also. Working with the telecoms is a maze; your strength is de-coding their “tele-speak” and helping us understand where savings and improved service can be found. You are professional…very professional…and it’s obvious that customer service is important to you. (Our A/P clerk LOVES working with you, as you have made the management of invoice much more streamlined and understandable.) Every time we have called you, you have followed through as promised. We appreciated the on-site visit you conducted with us so you could meet our team personally and know our business."
-Donald Moore
“Our Company has been working with Clere Communications since May of 2004. They have saved our company a considerable amount of money in our monthly telephone bills and cell phone bills. Clere Communications is very timely, responsive, and knowledgeable regarding the telecommunications industry. I highly recommend them for audit services. They were able to save us over $500 per month by renegotiating contracts and managing inventory. Credits exceeding $900 were issued to us as a result of Clere Communications audit of past bills, discovery of overcharges, tax deductions and features. They were also available for assistance with carrier outages and other repair issues, account questions, and bill review. "
- Jamie Dawson
"We were looking for someone or a company to be able to process Carrier orders and support our sales efforts by providing accurate and timely information on Qwest services. We were referred to Hollie at Clere Communications and engaged with her company to provide those services for our company. It has been like a breath of fresh air since we have been working with Hollie. Her company's knowledge of the inner workings of Qwest and the ability to accurately process their horrendous paperwork has taken a great burden off our shoulders. Her ability to get our sales staff quick and accurate quote enabled them to perform their jobs better. One of the most valued aspect of her service is project management and being accountable from the inception of the project until the completion. When we placed orders through Clere we did not have to worry about the project. That's probably the greatest compliment we could give anyone."
- Tom Lee
“I have worked with Hollie for several years and she has been an invaluable addition to our company. We originally hired Hollie to review some telecom bills for one of our customers, and she did such a fantastic job we continued to hire her month after month. We not only found Hollie to be reliable, but an expert in her field, very thorough, trustworthy, and an overall great value! I would definitely recommend her expert services! "
- Justin Bentley
“Hollie is one in a million. She is always one step ahead of the game. She is the only person in the telecom business that I trust to work with any customer that Jem Communications has. From working with Hollie it is clear that her work ethic is far above others. I would strongly recommend Hollie and Clere Communications!"
- Steve R Vergo
“I strongly recommend Hollie as a trusted business partner to provide high quality work, on time, with no surprises. In my experience, as a Telecom Master Agent, Hollie would take my contracts and turn them into orders, without any input beyond asking her to begin. "
- Ron Wood
“Hollie has Project Managed several projects for us and does an outstanding job of staying on top of the status, keeping everyone informed and getting projects completed on or prior to scheduled dates. She is extremely knowledgeable in the industry and knows how to apply that knowledge where needed.”
- Jeff Ott
“Hollie is very knowledgeable and provides us professional results every time we engage her services.”
- Derek Haberman
“I’ve had the privilege to work with Hollie on many occasions and quite honestly I would be at a severe disadvantage if I did not have them on my side! They do amazing work and have been a project manager team for me on most of my accounts that I manage and work with. They are responsive, accurate and exceptional at what they do. I highly recommend Clere as an asset to your firm or team. "
- Brian C. Inman
"I had the pleasure of working with Hollie on several projects, and her attention to detail, and professionalism made working with her a tremendous experience. I would highly recommend Hollie to anyone needing a project manager or Telecom auditor."
-Mike Fisher